Support
Use this document to decide where to ask questions or report problems.
Before Asking
Check:
Bug Reports
Include:
- exact input file or URL, if shareable
- expected output
- actual output
- Go version
- FFmpeg version
- FFprobe version
- OS and architecture
- full error output
- source FFprobe JSON
- output FFprobe JSON, if output was generated
Source probe command:
ffprobe -v error -select_streams v:0 \
-show_entries stream=width,height,avg_frame_rate:stream_tags=rotate:stream_side_data=rotation \
-of json input.mp4
Output probe command:
ffprobe -v error -select_streams v:0 \
-show_entries stream=width,height:stream_tags=rotate:stream_side_data=rotation \
-of json /tmp/output/init_0.mp4
Feature Requests
Describe:
- the use case
- why current options are insufficient
- desired API shape, if known
- FFmpeg behavior or command examples, if relevant
Questions
For usage questions, include:
- a minimal code snippet
- input media metadata
- output format target: HLS or DASH
- whether orientation normalization is enabled
- whether hardware encoding is enabled
Security Reports
See SECURITY.md.